COOKIES AND PRIVACY

What are cookies?

Cookies are bits of software that track user web usage and preferences in order to provide users with the best and most relevant web experience possible. They have been part of the internet since its inception and have helped shape what the web is today, a more personalized and customized experience than it used to be.

These customized web experiences are only possible thanks to the information provided by cookies. Unfortunately, this technology, like many others, has fallen to misuse by shady companies and malicious agents who have exploited it in the wrong ways. This is why legislation has been enacted to protect user rights and privacy by letting them pick which sites they trust from those they do not necessarily trust.

ADJUST PLATFORM DATA COLLECTION SETTINGS

We use Google Analytics and Facebook Pixel cookies to analyze web usage. These platforms also collect personal information to customize ads and web experiences. To opt-out from data being collected by any of these two platforms please refer to your preferred platform:

Facebook
Google

Privacy Policy

This privacy policy is intended to inform you how to treat any personal information that you may submit in the course of your visit to this website. This website privacy policy applies to this website site only. If you follow a link to a website from this website we advise that you read their privacy policy before providing any personal information.

Climate Smart Home Systems Inc. (dba Alberta Carpet Cleaning and Alberta Furnace Cleaning) may gather some non-personal information about your visit to our site such as the type of browser you use, where you linked to this website, your activity while you were on this website, and any links that you follow from this website. In order to book an appointment, receive a quotation for our services, or apply for employment through this website, we require certain personal information including your name and contact information.

Personal information collected on this website will never be sold or shared with other companies or individuals not affiliated with us without your permission. Information may be shared with government agencies or companies only if required by law.

WHAT PERSONAL INFORMATION DO WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

We use Google Analytics and Facebook Pixel to track user data.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Mention all types of accepted payments, email address, and phone number. We also keep the last 4 digits of your credit card for security and order processing purposes.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to – communicate with you. – Screen our orders for potential risk or fraud. – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

EMAIL COMMUNICATION

When sending us an email using our web forms we will save the email registered in the form for communication purposes such as replying to your questions or keeping you informed on important updates to our services.

These communications can include on a very occasional basis ( never more than once a month ) promotions based on the inquiry that you sent, in order to keep you aware of price changes in the services you are interested in. This is in the spirit of saving you money on those same services.

You can exclude your email address from all future correspondence by either clicking on the link ‘unsubscribe’ in the email form or by request to orders@albertahomeservices.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use Climate Smart Home Systems Inc. (dba Alberta Carpet Cleaning and Alberta Furnace Cleaning) and How Google uses your Personal Information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

To opt-out from your data being collected and used please refer to your preferred platform ( that we use ):

Facebook
Google

LIMITED DATA RETENTION

Any personal information that you may provide through this website will be kept on a secure, password-protected server accessible only to our employees, agents, or contractors all of whom are required to sign a confidentiality agreement.

From time to time we may send out e-mails with relevant offers and information about products and services that we and/or affiliates offer. You may remove your e-mail from our mailing list at any time by contacting us at the contact email address or telephone number provided below.

CURRENCY

All currency displayed is in Canadian Dollars ( CAD )

If you have any questions, comments, or concerns about our privacy policy you may contact us at:

Telephone: (403)235-6111

We reserve the right to make changes to this policy. You may check for updates to our Privacy Policy from time to time at this website.

Lisa Hagen

Roy was friendly, fast, efficient and the carpets look and smell so much better! We needed service quickly and they fulfilled this request without hesitation.

David Jeanson

Roy did a very thorough cleaning of our upholstery. Excellent job.

Kathy Koper

Very happy with the carpet cleaning. Knowledgeable, efficient and friendly service.

Kiana Tindall

Cleaner arrived early, was super friendly and got every single stain out of our rugs. Highly recommend!

Joanne Elves

I had the furnace cleaned and within an hour the carpet team came in. It was great to hire just one company to do both jobs.

Andrea Lynn

Alberta carpet cleaning is the most courteous and professional company I have ever had to my house. I was debating ripping up our carpets just due to high traffic and age but they made them look new again. Everyone I dealt with was highly professional and helpful. The little bootees that the technician wore as well as the corner protectors were so thoughtful. Their prices were less than I had been quoted at other places.

James Forrester

My sofa required cleaning. Booking the appointment was quick and easy. They kept me up to date on estimated arrival time and called when they said they would. The cleaner arrived within the time window and was very courteous. The price was a more than estimated but the additional charges were well explained. My sofa looks great! Thank you Alberta Carpet Cleaning.

JD Macdonald

Justin was a very pleasant and respectful young man.My wife had a couple of comments to make to him and he listened very attentively.Thanks again Justin I would certainly recommend you and Alberta home services for carpet and chairs cleaning.

KJ PATEY

Very pleased with carpet cleaning!! All around great service and price.

Sandra Guest

Alberta Carpet Cleaning is very professional and well run. The technician arrived on time, did a great job of cleaning the rug and furniture, and was very polite and pleasant. I would definitely use them again in the future

Izabela Cilliers

Great Job by the technician (Roy) that came out. Worked hard and the results were wonderful! He managed to get an old butter (dog puke) stain out! It did take 24 hours for the detergent smell to be gone and for the carpet to feel fully dry. But 10 hours after the wash it was damp enough to quickly run across it into the bed, but we waited 24 hours. Will definitely do this again! $320 for stairs, landing, hallway and 3 rooms with deodorizer. Great price!

Robyn High

Great and friendly service. The cleaning uncovered a deeper stain that showed up the next day and Alberta Carpet Cleaning came back to resolve it without charge or issue. 5 stars!

Mike WAY

They did a great job cleaning our carpets. They were on time and worked quickly and efficiently.

Kurt Rosenow

Quick. Efficient. CLEAN! Mike is a wonderful gentleman. Thanks AB Carpet Cleaning!

Gangje Lee

Worked with Mike to get our basement carpet cleaned and it was great. He’s very knowledgable and approachable, gets the job done right and in time!

Cynthia Walsh

Carpet looks great, good customer service, and on time!!

Lana Casavant

Justin was courteous and did a great job. The office was great keeping me updated on his arrival. I've used Alberta carpet cleaning several times. They are my go to choice for carpet cleaning.

Lisa Wilkens

Excellent service and I’m very happy with the cleaning of my carpet and stairs.

Barbara Abraham

Great service! Carpet was sent out for thorough deep cleaning and came back looking great. Also quicker than estimated. Thank you!

Joan Waters

Just got my area rug back!! Beautiful again! I’ve been using Alberta Carpet cleaning for my area rugs for years! They have never disappointed! They do excellent work!

Annette & Tony Sarga

Alberta Carpet Cleaning phoned to confirm my appointment the day before, they called the morning of to confirm the time they would arrive and showed up within that parameter

Troy Cook

Extremely professional in every way. Explained the options without being pushy. The carpets look great. 👌

Julie Ramsay

Mike was very thorough and our carpets looked wonderful when he completed the cleaning. The only negative comment would be their process for confirming appointments is inefficient. I was contacted two days before the day of the cleaning as a reminder, then the day before, and then bright and early (7:15 am) the morning of the appointment. I would suggest that a reminder the day before would be sufficient and during that conversation, a time of arrival could be scheduled to eliminate the early morning phone call

Helen Galas

Would definitely recommend this business and Salim who cleaned my carpets. He did an awesome job.

laurie clayton

The VERY best! Great guys-and very happy- which makes me happy! My carpets are amazing ⭐️

Shabeena Z

Very easy to work with, easily reachable and accommodating. From the person who booked me and stayed in touch until the arrival of the technician to the actual technician who was easy to coordinate with and get what was needed to be done. Highly recommend them. I filled out the form online and was contacted right away and got an appointment within 24hrs, which was amazing because I just had to google carpet cleaning service and went with what came up first. The first company said appointment within 24 hrs which was wrong because it took them 24hrs to only contact me and an appointment that was 2 week out. I went back to Google search and went with the second business which was Alberta Carpet Cleaning and they were prompt! Happy to say I totally got lucky with just following my options only and that this company clearly keeping the promises they advertise online on their website. Great work to the admin and the technician!

Dale Hardcastle

Mike did a real good job on our basement carpets which now look better than they have in awhile. As he predicted the carpets were dry in around 8 hours which indicates a good operator and good equipment. Definitely will use this Company again

Kae

Did our carpets upstairs and down, and furniture - everything looks great!

Sarah Kromm

I have previously rented a machine to clean my carpets and couches by myself, but the quality does not compare to the excellent job that Salem did today. He was professional, and made the effort to do an exceptional job. It looks so much better than when I try to do it myself! I am very happy with my experience.

Mary Ann Way

My carpets are cleaned beautifully. I was given all information on cost and choices up front and clearly. The cleaner was professional and efficient and was able to get specific stains out for me. All went very well. Thanks

Vanessa Peres-da-Silva

Mike did a great job on our carpets. He made sure to explain everything first. The office was great in keeping us informed of when to expect Mike. While it was just a little later than the 8 am - 12 pm window the office kept us informed which we appreciated.

Cale Gavin

Justin, showed up right on time and they did a great job cleaning my carpets. Thanks again!

Diane Brossart

We are pleased with the job that was done and would recommend Alberta Carpet Cleaning to friends and family.

Marnie Duna

I have nothing but good things to say about Alberta Home Services. They were on time & did a great job of my carpets! They look great!

William Walker

I was considering buying an expensive carpet vacuum but my wife convinced me to get this company to do it. It was amazing. I recommend getting it done with ‘sanitation added’ to the regular cleaning as well! Completely rejuvenated our upstairs carpeted area!